Informativa sulla Privacy

1. Ambito di applicazione

This policy describes the types of personal data the Company collects about individuals, how that data is processed, shared with third parties, and protected.

1.2 This Privacy Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly or through a combination of additional information we hold or can reasonably access.

1.3 For the purposes of this Policy, "processing" refers to any operation involving the use or collection of Personal Data, including its organisation, structuring, and storage.

I nostri servizi sono destinati a un pubblico generale e non sono progettati per persone di età inferiore ai 18 anni. Non raccogliamo consapevolmente informazioni su minori né consentiamo loro di utilizzare i nostri servizi. Qualora venissimo a conoscenza di tali informazioni, le cancelleremo tempestivamente.

2. Quali dati personali deteniamo su di te

When you access our services, channels, or website, we collect personal data. In certain cases, we may ask you to provide it directly.

In altri casi, raccogliamo i tuoi Dati Personali analizzando l'utilizzo dei nostri Servizi o dei nostri canali di assistenza, oppure ricevendo le tue informazioni dai nostri partner terzi.

3. Nessun obbligo di divulgazione di informazioni personali

You are not required to provide us with any personal data. However, in certain circumstances, failing to do so may prevent us from delivering the Services or granting you access to the website.

4. Quali dati personali raccogliamo

4.2 The information collected does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base giuridica e motivazioni del trattamento dei dati personali

5.1 I tuoi Dati Personali sono trattati dalla società per le finalità descritte nella presente sezione, nel rispetto della base giuridica applicabile.

5.3 Contact us by email for details on the processing carried out to protect legitimate interests.

5.4 The following sets out the reasons and legal bases on which we may use the information you provide to us:

6. Trasferimento dei dati personali a terzi

6.1 The Company may also share Personal Data with third-party service providers, including hosting and storage providers, IP address information services, and user experience analytics platforms.

You may also request that we transfer specific Personal Data relating to you to third-party trading platforms. In such cases, we will share with those platforms the Personal Data you have provided to us. Your Personal Data will be governed by each platform's respective privacy policy. Your Personal Data may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to enhance and improve the products and services it provides to customers.

Laddove necessario per tutelare i diritti o i beni di terzi, la Società è autorizzata a trasmettere i Dati Personali alle autorità di regolamentazione, alle autorità locali o ad altre autorità ufficiali competenti.

We may also share your Personal Data with potential investors or acquirers, or with financiers of the Company or any other group entity, in connection with such a transaction (including the transfer or sale of assets belonging to the Company or any other group entity), or in the context of a merger, restructuring, consolidation, or insolvency involving the Company or any other group business.

7. Cookie e servizi di terze parti

Third-party services may be used on our website, including advertising providers and analytics companies. These third parties may independently use cookies or similar tracking technologies.

Cookies are small text files stored on your device when you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise the products and services shown to you. Cookies are also used for statistical and analytical purposes.

7.3 Some cookies we use are session cookies. These are temporarily stored on your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a defined period after the browser is closed. Persistent cookies help the website recognise you as a returning user and enable you to resume access to the site.

Tieni presente che, in tal caso, alcune o tutte le funzioni e funzionalità del Sito potrebbero non operare correttamente.

Online Tracking Notice: This service does not currently support "do-not-track" signals.

8. Conservazione dei dati personali

8.1 La Società conserverà i Dati Personali che ti riguardano per il tempo necessario a soddisfare le finalità del trattamento descritte nella presente Informativa, o per periodi più lunghi nei limiti consentiti da leggi, regolamenti, policy e provvedimenti applicabili.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the Personal Data we hold to confirm it is still necessary to retain.

9. Trasferimenti internazionali

Your personal data may be transferred to other countries, including to third-party countries or international organisations. The Company takes all necessary measures to protect the personal data you provide and to ensure that data users can exercise their rights and access effective legal remedies.

9.3 The Company can provide details on the security measures in place to protect your Personal Data when transferred to third countries or international organisations. To request this information, email: support@chiarascambianza.com

10. Sicurezza dei dati personali

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without error. We are not liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our reasonable control.

In certain circumstances, we may be required by law or other obligations outside our control to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control the level of protection those third parties apply to your Personal Data.

Transmitting personal data over the internet cannot be guaranteed to be completely secure. The Company cannot guarantee the security of any personal data you send to us online.

11. Collegamenti ipertestuali a siti web di terze parti

Il sito web contiene collegamenti a siti e applicazioni di terze parti che non sono sotto il controllo della Società. Non siamo responsabili della raccolta o del trattamento dei Dati Personali effettuati da tali siti o applicazioni. La presente Politica non si applica alle azioni intraprese tramite di essi.

When accessing any third-party websites or apps, read their privacy policies before using or signing up to their services. Be mindful of any personal data you choose to share with them.

12. Modifiche alla presente Policy

This Policy may be updated at any time. If changes are made, we will notify you by publishing the updated Policy on our website.

When we make significant changes to this Policy, we will notify you through the channels we consider most appropriate and post a notice on our website.

Unless otherwise specified, any changes take effect upon publication of the updated Policy.

13. I tuoi diritti

Hai il diritto di chiederci di verificare l'accuratezza dei tuoi Dati Personali, correggere eventuali errori e cancellare quelli non necessari. Puoi inoltre limitare le tipologie di trattamento dei dati personali consentite.

13.2 If you are resident in the EEA, please refer to this page. These rights apply to the Personal Data you provide to us. To exercise your rights, send an email to the address below.

13.3 Right of Access You have the right to access the Personal Data we hold about you and to verify its accuracy. Upon request, we will provide an electronic copy of your Personal Data currently being processed. A reasonable fee may apply for additional copies. If you request data in electronic format, it will be provided accordingly. The right of access must not infringe on the rights and freedoms of others. Where a request would prejudice the rights or freedoms of a third party, we may refuse or limit our response accordingly.

13.4 Right to Rectification You have the right to request correction of any inaccurate or incomplete Personal Data held about you, taking into account the purposes for which it is processed.

13.5 Right to Erasure You may request the deletion of your Personal Data in the following circumstances: (a) the Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object to processing based on our legitimate interests or those of a third party, on grounds relating to your particular situation; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with a legal obligation. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restriction of Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is in place, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal claims, to protect the rights of another individual, or where there is a substantial public interest ground within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to access the personal data you have provided to the Company. You may request that your personal data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer must not prejudice the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to any processing of your Personal Data based on legitimate interests pursued by the Company or by third parties. This includes, but is not limited to, profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue unless you can show that your rights, freedoms, or interests override ours, or that the processing affects the exercise, establishment, or defence of legal claims. Regarding direct marketing, you have the right to object at any time to the processing of your Personal Data.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of your consent prior to that withdrawal. You have the right to lodge a complaint with your supervisory authority. You may appeal to a supervisory authority established by an EU Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. EU and Member State law may limit your rights in relation to your Personal Data, as detailed in this section 13.

We will respond to your request within one month of receipt, in accordance with your rights under section 13 of this agreement. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. If an extension is required, we will notify you within one month of receiving your request and provide the reasons for the delay.

13.11 Fatte salve le disposizioni dell'articolo 13 della legge, le informazioni richieste in esercizio dei tuoi diritti ai sensi del medesimo articolo saranno fornite gratuitamente. Qualora la richiesta risulti infondata o eccessiva, in particolare se ripetuta, potremo addebitare un importo ragionevole a copertura dei costi amministrativi sostenuti per fornire le informazioni o dare seguito all'azione richiesta. Potremo inoltre rifiutarci di dare corso alla richiesta.

13.12 If there is any doubt about the identity of the person who submitted your request, we may ask the individual forwarding the request to provide reasonable means of verification.